Refund policy

At this time, all sales on madfine.shop are final. Most pieces are made to order and go into production immediately after payment is received. Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We encourage you to reach out to hello@madfine.shop with any questions or concerns. We love to connect with our customers and help in every way possible to ensure that an informed and confident purchase is being made. We will respond to any inquiries within 48 hours.

REPAIRS:
We stand behind the quality of our designs.

For all repair inquiries, please email hello@madfine.shop. Please include your name, contact number, description of the repair requested, and a photo of the damage.

We will reply within 48 hours after receiving your email request.

We reserve the right to deny unreasonable repairs.